Awesome FAQ – answer questions before customers ask icon

Awesome FAQ – answer questions before customers ask

Awesome FAQ – answer questions before customers ask is a WordPress plugin with the following stats:

  • #4,789 Global Rank
  • 1K+ active installs
  • 5/5 1 ratings
  • Since 2017 9 years active

PF Score (About PF Scores)

PF Score is not a quality guarantee. It is a ranking based on available public signals.

Silver66.5
Platinum
Gold
Silver
Bronze
Low

Score Breakdown

50
Popularity 40% 1K+ active installs
61.9
Reputation 35% 5★ from 1 ratings
99.2
Freshness 25% Updated 15 days ago

No active penalty — 1 historical CVE, resolved — details

Download Trends

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Vulnerabilities

1 Total
1 Patched
0 Active
100% Resolved rate
CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The FAQ And Answers – Create Frequently Asked Questions Area on WP Sites plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'faq' shortcode in all versions up to, and including, 1.1.0 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

6.4 Medium Affected All – 1.1.0 Patched in ✓ 1.1.2 Published 11 Dec 2024 CVE CVE-2024-11882

Vulnerability data provided by Wordfence Intelligence (opens in a new tab). CVE data: Copyright 1999–2026 The MITRE Corporation. CVE Terms of Use (opens in a new tab).

About Awesome FAQ – answer questions before customers ask

Build responsive FAQ sections with accordion themes, FAQ schema for SEO rich results, Gutenberg block and shortcode support – no coding needed.

Answer your visitors’ questions before they hit the contact form – beautiful, SEO-ready FAQ sections in minutes, no code required.

Awesome FAQ | Pricing | Support | Live Demos

Why Awesome FAQ?

Awesome FAQ is a lightweight, user-friendly WordPress plugin that lets you create beautiful and responsive FAQ sections using Gutenberg Blocks or shortcodes. It’s perfect for bloggers, business owners, online shops, portfolios, and anyone who needs a simple and elegant way to display frequently asked questions.

FAQ Schema (JSON-LD) is built right in. With one click, your FAQs are marked up with Google-recommended structured data – increasing the chances of rich results and “People Also Ask” snippets in search engines. No extra SEO plugin needed. An analytics dashboard also shows which questions get the most views, clicks, and engagement, so you can continuously improve your content.

The Pro version goes further with an AI-powered FAQ generator: draft product FAQs for WooCommerce using OpenAI (GPT-4o), Anthropic (Claude Sonnet), or the native WordPress 7.0 Connectors API, and generate Q&A content with custom layout prompts right inside the Block Editor.

Free Features

  • 7 Modern FAQ Themes: Clean, professional accordion designs, free forever.
  • Fully Responsive: Looks great on all devices out of the box.
  • Two Column & Horizontal FAQ: Flexible layout choices beyond the standard accordion.
  • Gutenberg Block Support: Add and customize FAQs visually in the block editor.
  • Shortcode Support: Place FAQ sections in any page, post, or widget.
  • FAQ Schema SEO: Google-recommended JSON-LD markup for rich results.
  • AI-Powered Answer Generation: Generate answers for your FAQs.
  • Smooth Animations: Polished open/close transitions.
  • Fast and Lightweight: Optimized code with minimal footprint.
  • Easy to Use: No coding needed, and 100% ad-free.

Pro Version – AI Power & Advanced Layouts

Upgrade to Awesome FAQ Pro for advanced customization, automated layout generation, and AI power.

Pro features include:

  • More Premium FAQ Templates: Exclusive interactive, pre-designed accordion layouts.
  • Category & Filter FAQ: Organize your FAQs with filterable tabs for a cleaner presentation.
  • FAQ Search System: Real-time live search bar so users find answers instantly.
  • Multi-Column FAQ Grid: Multi-column and grid layouts to present FAQs beautifully.
  • Design & Typography Controls: Full control over backgrounds, text colors, icons, borders, margins, and typography.
  • AI-Powered Product FAQ Builder: Generate product-specific FAQs in seconds using OpenAI (GPT-4o), Anthropic (Claude Sonnet), or the native WordPress 7.0 Connectors API.
  • WooCommerce Product FAQ Integration: Show custom FAQ sections directly on product pages, in a dedicated product tab or below the product summary.
  • Block Editor AI Builder: Auto-generate Q&A content and dynamically customize layout designs, colors, and backgrounds in Gutenberg using custom prompts.
  • Global Settings Panel: Configure AI models, API keys, and display options under WooCommerce Settings FAQ AI Settings.
  • Analytics Dashboard: Track user interactions, views, and clicks to optimize your questions and answers.

AI-Powered FAQ Builder

Awesome FAQ Pro includes AI-powered tools for creating FAQ content.

You can generate Q&A content directly inside the Gutenberg editor using custom prompts.

For WooCommerce products, the AI FAQ builder can generate product-specific questions and answers using supported AI providers.

Supported AI providers include:

  • OpenAI (GPT-4o)
  • Anthropic (Claude Sonnet)
  • Native WordPress 7.0 Connectors API

The AI features are designed to help you create FAQ content faster while still allowing you to review and edit the generated content before publishing.

WooCommerce Product FAQs

With Awesome FAQ Pro, you can add FAQs directly to WooCommerce product pages.

Choose where your FAQ section appears:

  • In a dedicated product tab
  • Below the product summary

You can write product FAQs manually or use the AI-powered product FAQ generator to create an initial set of questions and answers.

This is useful for:

  • Product specifications
  • Shipping questions
  • Return policies
  • Product usage
  • Compatibility questions
  • Warranty information
  • Customer support questions

FAQ Analytics

Awesome FAQ Pro includes an analytics dashboard that helps you understand how visitors interact with your FAQ content.

Track:

  • FAQ views
  • Question clicks
  • User interactions
  • Popular questions
  • Engagement

Use these insights to identify the questions visitors care about most and improve your FAQ content.

How to Use Awesome FAQ – Quick Start

Using the Gutenberg Block:

  1. Open a page or post in the block editor.
  2. Click the Add Block (+) button and search for Awesome FAQ.
  3. Add the block, then choose a theme and set colors, icons, typography, and toggle options.
  4. Add your questions and answers.
  5. Publish – your FAQ section is live!

Using a Shortcode:

  1. Go to Awesome FAQ Add New FAQ in the dashboard.
  2. Enter your questions and answers, assign categories if needed, and click Publish.
  3. Copy the generated shortcode and paste it into any post, page, or widget.

Using WooCommerce Product FAQs (Pro):

  1. Edit a WooCommerce product and scroll to the Product FAQ — Awesome FAQ box.
  2. Check Show FAQ Section on This Product.
  3. Write FAQs manually or click Auto-Generate from Product to draft them with AI.
  4. Pick a theme, click Update, and configure global options at WooCommerce Settings FAQ AI Settings.

Use Cases

Awesome FAQ can help solve common content and customer-support needs.

  • Product FAQs – Answer common product questions before customers contact support.
  • Service FAQs – Explain services, pricing, policies, and processes.
  • SaaS FAQs – Answer questions about software features, plans, integrations, and onboarding.
  • WooCommerce FAQs – Provide product-specific information directly on product pages.
  • Support FAQs – Reduce repetitive questions by making common answers easy to find.
  • Documentation FAQs – Organize common questions for documentation and help centers.
  • Blog FAQs – Add useful Q&A sections to blog posts and articles.
  • Agency FAQs – Explain services, workflows, pricing, and project processes.
  • Portfolio FAQs – Answer questions about services, experience, projects, and availability.

Love the plugin? Want new features? Need support? Send your feedback

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Screenshots

FAQ Admin Dashboard

FAQ Admin Dashboard

Add New FAQ (ShortCode)

Add New FAQ (ShortCode)

Default FAQ

Default FAQ

Theme 2

Theme 2

Theme 3

Theme 3

Theme 4

Theme 4

Theme 5

Theme 5

Theme 6

Theme 6

Theme 7

Theme 7

Gutenberg Block Support

Gutenberg Block Support

Gutenberg Block Settings

Gutenberg Block Settings

Frequently Asked Questions

I don’t know coding. Can I use the plugin?

Yes. You don’t need any coding knowledge to use the plugin – everything is configured visually.

Does the plugin contain any ads?

No, the plugin is 100% ad-free.

How many FAQ areas can I create?

There is no limit – you can create unlimited questions, answers, and FAQ sections.

Does Awesome FAQ add FAQ schema for SEO?

Yes. FAQ Schema (JSON-LD) is built in and fully compatible with Google Rich Results, increasing your chances of FAQ rich snippets and “People Also Ask” placements – no extra SEO plugin needed.

Can I add FAQs to WooCommerce product pages?

Yes, with the Pro version you can show FAQ sections on product pages, either in a dedicated product tab or below the product summary, and even auto-generate the FAQs with AI.

Can I track how visitors use my FAQs?

Yes. The analytics dashboard shows which questions get the most views, clicks, and engagement so you can improve your content.

Which AI providers does the FAQ generator support?

The Pro AI builder supports OpenAI (GPT-4o), Anthropic (Claude Sonnet), and the native WordPress 7.0 Connectors API, which runs a core-registered AI client with zero key setup.

Where do I report security bugs found in this plugin?

Please report security bugs found in the source code of the Awesome FAQ plugin through the Patchstack Vulnerability Disclosure Program. The Patchstack team will assist you with verification, CVE assignment, and notify the developers of this plugin.

Ratings & Reviews

Recent Reviews

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Changelog

2.3.0 – 2026-06-21

  • New: WooCommerce Product FAQ Integration with flexible placement (Product Tab vs. Below Summary).
  • New: AI-Powered WooCommerce Product FAQ Generator supporting OpenAI (GPT-4o), Anthropic (Claude Sonnet), and native WordPress 7.0 Connectors.
  • New: WooCommerce Settings Panel for global AI provider selection, API key configuration, and default display options.
  • New: AI-Powered Gutenberg FAQ Builder allowing users to generate Q&A content and dynamically customize layout designs, colors, and backgrounds using custom prompts.
  • Improve: Auto-retries and exponential backoffs for AI client requests to ensure stable connections.

2.2.0 – 2026-04-25

  • New: AI-powered answer generation for FAQs.
  • New: Analytics dashboard to track user interactions and popular questions.
  • New: Advanced Classic Editor Support and New One Premium Theme.

2.1.0 – 2026-04-04

  • Add new two theme.

2.0.5 – 2026-03-03

  • Add new Dashboard.

2.0.4 – 2026-01-18

  • Add FAQ Schema (JSON-LD).
  • Fully compatible with Google Rich Results (FAQ rich snippet).

2.0.3 – 2025-12-23

  • Add new template.

2.0.2 – 2025-12-03

  • Reduced PHP code.

2.0.1 – 2025-12-01

  • Add new template & smooth open/close animations. Performance & bug fixes.

2.0.0 – 2025-11-24

  • Updated with new a lot features and major updates of the plugin

1.1.2 – 2024-12-12

  • Fixed: Security Issue

1.1

  • Fix issue and make compatible with WordPress 5.5 Version
  • Fix other php warning
  • Add Shortcode on Add New FAQ page

1.0

  • Initial Release

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